Front Desk Receptionist

Job details

From $15 an hour
Job Type
Number of hires for this role


    • High school or equivalent (Preferred)

    • Customer service: 1 year (Preferred)

    • Medical terminology: 1 year (Preferred)

    • Computer skills: 1 year (Preferred)


Pulled from the full job description
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Full Job Description

Cardiology Practice, 6 board certified cardiologists, 4 advanced care providers, 7 technologists, 3 registered nurses, our primary office, and 9 remote one-day outreach clinics throughout Wyoming, and the Banner - Wyoming Medical Center.

We are located in Casper, Wyoming!

Patient Flow Coordinators' department includes 9 co-workers. Staff of approximately 45 in the practice, including providers, at this time.

Position hours are 7:00 a.m. to 4:00 p.m., with an hour for lunch, Monday through Friday.

Medical Receptionist (Check In) Job Responsibilities:

· Serves patients by greeting and helping them, checking in patients on the Phreesia software platform.

· Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

· Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

· Keeps patient appointments on schedule by notifying clinical staff and technologist of patient’s arrival via electronic systems.

· Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.

· Maintains patient accounts by obtaining, recording, and updating personal demographics and patient insurance information.

· Helps patients in distress by responding to emergencies.

· Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.

· Maintains operations by following policies and procedures, reporting needing changes.

· Contributes to team effort by accomplishing related results as needed.

Medical Receptionist Qualifications / Skills:

· Electronic software/applications for a highly electronic office

. Multi-tasking

· Flexibility

· Telephone skills

· Customer service

· Time management

· Organization

· Attention to detail

· Scheduling

· Computer skills

· Keyboarding of 50 wpm+

· Professionalism

· Quality focus

Education, Experience, and Licensing Requirements:

· College degree is an asset

· Familiarity with phone systems and computer software systems

· Experienced customer service.

· Medical terminology desired.

· Critical thinking skills.

· Detailed oriented.

Salary: $30,000.00+ /year

Job Type: Full-time

Pay: From $15.00 per hour


  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
COVID-19: We ask that you follow the CDC guidelines - wash hands periodically, wear a mask, etc.


  • High school or equivalent (Preferred)


  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location: One location


To build a vibrant, prosperous business environment by providing integrated services and resources to members.

Contact Us:

Visit Us:

Monday – Friday, 9 a.m. to 3 p.m.
500 North Center Street – Casper, WY 82601
PO Box 399 – Casper, WY 82602

Call Us:


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